Returns & Exchange

  1. Can I return an item if I change my mind?

    We do not accept returns or refunds.

  2. How about exchanges for another item?

    Yes! We are able to offer exchange services within 15 days from the date you received the order.
    However, we will require the returned products must be returned in their original packaging, along with the original tags.

  3. Can I exchange a personalized item?

    We kindly seek your understanding that personalized items cannot be exchanged.

  4. How do I make the exchange?

    The exchanged item can be exchanged via courier. We are able to arrange courier for pick up at SGD 4.50 at your own cost. Kindly note that untracked return mails are not accepted.